When working with Virtual Machines (VM’s) on Azure that have been deployed using a Linux Operating System (Ubuntu, Debian, Red Hat etc.), you would be forgiven for assuming that the experience would be rocky when compared with working with Windows VM’s. Far from it – you can expect an equivalent level of support for features such as full disk encryption, backup and administrator credentials management directly within the Azure portal, to name but a few. Granted, there may be some difference in the availability of certain extensions when compared with a Windows VM, but the experience on balance is comparable and makes the management of Linux VM’s a less onerous journey if your background is firmly rooted with Windows operating systems.

To ensure that the Azure platform can effectively do some of the tasks listed above, the Azure Linux Agent is deployed to all newly created VM’s. Written in Python and supporting a wide variety of common Linux distributable OS’s, I would recommend never removing this from your Linux VM; no matter how tempting this may be. The tradeoff could cause potentially debilitating consequences within Production environments. A good example of this would be if you ever needed to add an additional disk to your VM. This task would become impossible to achieve without the Agent present on your VM. As well as having the proper reverence for the Agent, it’s important to keep an eye on how the service is performing, even more so if you are using Recovery Services vaults to take snapshots of your VM and back up to another location. Otherwise, you may start to see errors like the one below being generated whenever a backup job attempts to complete:

It’s highly possible that many administrators are seeing this error at the time of writing this post (January 2018). The recent disclosures around Intel CPU vulnerabilities have prompted many cloud vendors, including Microsoft, to roll out emergency patches across their entire data centres to address the underlying vulnerability. Whilst it is commendable that cloud vendors have acted promptly to address this flaw, the pace of the work and the dizzying array of resources affected has doubtless led to some issues that could not have been foreseen from the outset. I believe, based on some of the available evidence (more on this later), that one of the unintended consequences of this work is the rise of the above error message with the Azure Linux Agent.

When attempting to deal with this error myself, there were a few different steps I had to try before the backup started working correctly. I have collected all of these below and, if you find yourself in the same boat, one or all of them should resolve the issue for you.

First, ensure that you are on the latest version of the Agent

This one probably goes without saying as it’s generally the most common answer to any error šŸ™‚ However, the steps for deploying updates out onto a Linux machine can be more complex, particularly if your primary method of accessing the machine is via an SSH terminal. The process for updating your Agent depends on your Linux version – this article provides instructions for the most common variants. In addition, it is highly recommended that the auto-update feature is enabled, as described in the article.

Verify that the Agent service starts successfully.

It’s possible that the service is not running on your Linux VM. This can be confirmed by executing the following command:

service walinuxagent start

Be sure to have your administrator credentials handy, as you will need to authenticate to successfully start the service. You can then check that the service is running by executing the ps -e command.

Clear out the Agent cache files

The Agent stores a lot of XML cache files within the /var/lib/waagent/ folder, which can sometimes cause issues with the Agent. Microsoft has specifically recommended that the following command is executed on your machine after the 4th January if you are experiencing issues:

sudo rm -f /var/lib/waagent/*.[0-9]*.xml

The command will delete all “old” XML files within the above folder. A restart of the service should not be required. The date mentioned above links back to the theory suggested earlier in this post that the Intel chipset issues and this error message are linked in some way, as the dates seem to tie with when news first broke regarding the vulnerability.

If you are still having problems

Read through the entirety of this article, and try all of the steps suggested – including digging around in the log files, if required. If all else fails, open a support request directly with Microsoft.

Hopefully, by following the above steps, your backups are now working again without issue šŸ™‚

In the early days of working with Azure Virtual Machines, there was generally some effort involved in provisioning and maintaining storage for your machines, and a number of considerations that would need to be taken into account. Choosing the most appropriate storage type (Blob, File etc.), its location on the Azure network and the type of resiliency behind the data stored within…all questions that can leave you muddled and confused! What’s more, depending on which type of setup opted for, you could find yourself having to maintain a complex storage solution for what is ultimately a simplified deployment/workload.

The introduction of Managed DisksĀ earlier this year is designed to solve these problems and provide a simplistic, easy-to-scale solution that does not require a high-degree of knowledge of Storage Accounts to successfully maintain. Upon creation of your virtual machine, a VHD disk is created for you; after that time, the only management you need to worry about is in specifying the size of the disk, which can be scaled to suit your requirements. Copies of the disk can be quickly created via snapshots as well, and these (and indeed the disks themselves) can be straightforwardly migrated to other Virtual Machines at a few clicks of a button. Definitely a much nicer and compact solution. šŸ™‚

I was recently working with Managed Disks when deploying out a new Virtual Machine onto Azure. I like to follow a consistent naming convention for resources on Azure, so I was a little frustrated to see that the platform had opted to name the resource for me:

The values used are anything but “friendly” and appear to be the GUID for the object in the backend database! What’s that all about?!?

One of the things you have to remember with Azure resources is that the namesĀ cannot be adjusted once a resource is created; the only recourse in this scenario is to recreate the resource from scratch with the desired name. What’s worse is that you have no option as part of the Azure interface when creating your VM to specify a name for your Managed Disk. You only have the single option indicated below –Ā Use managed disks:

So is there any way of being able to manually specify a disk name when creating a new Virtual Machine on Azure? If you don’t mind working with JSON, deployment templates and the currently in-preview Templates feature, then keep reading to see how to achieve this using an, admittedly, rather convoluted workaround.

To begin with, start creating your Virtual Machine as you would normally via the interface. When you get to the final screen (4 – Purchase), click on theĀ Download template and parametersĀ hyperlink that sits next to theĀ PurchaseĀ button:

This will then open up the entire code-based template for your deployment settings – basically, a large JSON file with all of the settings that you have just selected through the interface. Click on theĀ Add to library button at the very top of the window:

Selecting this will now enable you save this into your Azure account as a Template, thereby letting you open, modify and deploy it again in future – very handy features if you find yourself deploying similar resource types often. Specify aĀ Name andĀ Description for the Template and then click onĀ Save:

Once saved, the Template can then be accessed via theĀ Templates area on Azure, which can be searched and (optionally) pinned to your favourites:

After opening the Template, you then have the option toĀ EditĀ it – this includes both theĀ Name/Description values already specified and also the ability to modify the JSON file in-browser by selecting theĀ ARM TemplateĀ setting below:

Scroll down the JSON file until you get to the key/value pairs for osDisk. There should be two pairs existing there already: createOptionĀ andĀ managedDiskĀ . There is an additional setting that can be specified in this area to let you define the resource name. No prizes for guessing what this is called šŸ™‚ By adding this key/value pair into the JSON file, as indicated below, we can ensure our preferred name is utilised when the resource is created:


ClickĀ Save on the Edit Template window and then verify that your changes have been accepted by the portal:

Now, by going back to the first window for the Template, we can deploy the VM and all its constituent components to the platform. One downside with this is that you will need to specify all of theĀ other settings for your Virtual Machine, such as Location, Size, and names, again:

Once all your values have been validated and accepted, you can thenĀ click onĀ Purchase to submit the deployment to the platform. After this completes successfully, we can then verify that our preferred Managed Disk name has been saved along with the resource:

It is nice to know that there is a workaround to enable us to specify a name for Managed Disks in our preferred format, but I would hope in future that functionality is added to the portal that lets you specify the name from within there, instead of making an arbitrary assumption on what the resource is called. Managed Disks are still very much in their infancy within Azure, so I am confident that this improvement will be implemented in future and that the feature is constantly reviewed to ensure the pain of provisioning Virtual Machine storage is almost non-existent.