Choosing the Best Support Offering for your Dynamics 365 for Enterprise Subscription

Even with the best will in the world, objects that we own or operate will sometimes break down completely. In these occasions, after typically spending an inordinate amount of time attempting to resolve things ourselves, we refer to others who have the expertise and ability to provide a fix. Often, this will come at a [...]

Getting your Dynamics CRM/Dynamics 365 for Enterprise System GDPR Ready – Part 5: Managing Subject Access Requests with Word Templates

This is the final post in my 5 part series focusing on the practical implications surrounding the General Data Protection Regulation (GDPR) and how some of the features within Dynamics CRM/Dynamics 365 for Enterprise (CRM/D365E) can be utilised to smooth your organisations transition towards achieving compliance with the regulation. In this week's post, we will [...]

Getting your Dynamics CRM/Dynamics 365 for Enterprise System GDPR Ready – Part 4: Managing Data Retention Policy with Bulk Record Deletion

Welcome to part 4 of my 5 part series looking at the practical implications surrounding the General Data Protection Regulation (GDPR) in the context of Dynamics CRM/Dynamics 365 for Enterprise (CRM/D365E). The series looks at how some of the features within this application can assist you in your journey towards GDPR compliance. This week's post [...]