by The CRM Chap | Dec 8, 2019 | Customer Engagement, Dynamics 365, Enterprise, Field Service, Power Apps, Project Service Automation, Sales, Service, Visual Studio
Have you looked at the Power Apps Component Framework yet? If not, you’re missing out on an exciting way to extend Dynamics 365 or model-driven apps in unique ways. Just be sure to pay close attention to your data types, particularly when working with the systems Web API…
by The CRM Chap | Dec 1, 2019 | Common Data Service, Dynamics 365, Microsoft Project, Office 365, Power Apps, Power Automate, Power Platform, Project Service Automation
The world of Microsoft Project is changing. With the release of the new Project for the web app, the future trajectory of the product becomes apparent, as it starts to integrate alongside the Power Platform. The big question is though – is it ready to start using?
by The CRM Chap | Nov 24, 2019 | Customer Engagement, Cyber Essentials, Dynamics 365, Field Service, Microsoft Azure, Project Service Automation, Sales, Service
IT enterprise projects, particularly ones involving the public cloud, can often be a nightmare from a corporate governance perspective. Fortunately, if Microsoft is your chosen vendor, you can get access to a website with tonnes of useful assets to help you sleep a little more easily.
by The CRM Chap | Nov 17, 2019 | Common Data Service, Dynamics 365, Dynamics CRM, Microsoft Azure, Power Apps, Power Platform
Developers typically get the short end of the stick in lots of things, and consistent learning tools is one area I’d highlight, particularly in the Dynamics 365 space. Fortunately, this no longer appears to be the case, thanks to the release of exam MB-400.
by The CRM Chap | Nov 10, 2019 | Microsoft Azure, Web
A common gripe concerning Microsoft Azure App Service is the fact that you must pay an additional cost to deploy a TLS certificate. Fortunately, this concern is now a thing of the past, thanks to the introduction of the App Service Managed Certificate preview feature.
by The CRM Chap | Nov 3, 2019 | Analytics, Compute, Databases, DevOps, Identity, Integration, Microsoft Azure, PowerShell, Security, Web
A few weeks ago, I did a post on the process involved when migrating Microsoft Azure Cloud Solutions Provider (CSP) subscriptions across tenants. Having done some actual work relating to this since then (shock horror!), I thought I'd follow up with a new post, sharing some additional thoughts and lessons learned.
by The CRM Chap | Oct 27, 2019 | Dynamics 365, Power Apps, Power Platform, Sales
The wave 2 release for Dynamics 365 Sales brings to the table a lot of cool new functionality, especially in the areas of Artificial Intelligence (AI). The Business Card Scanner feature, enabling you to quickly scan and save business cards as a new Lead or Contact read, is the cornerstone of this and requires a little bit of thinking about from a deployment perspective.
by The CRM Chap | Oct 20, 2019 | 2015, 2016, Common Data Service, Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Power Platform, Sales
Custom pricing is an invaluable feature within Dynamics 365 Customer Engagement, that can be used to fine-tune your sales processes. If you're interested in finding out more about them, then my latest tutorial video is for you - find out more in this post!
by The CRM Chap | Oct 13, 2019 | Databases, Microsoft Azure
Microsoft Azure can throw up all sorts of different error messages when creating and updating resources. Typically, it will be straightforward to resolve these, with the exception of one I recently had to deal with involving Azure SQL Server failover groups…
by The CRM Chap | Oct 6, 2019 | Analytics, Databases, DevOps, Microsoft Azure, SQL Server
One of the best things about Azure Data Factory is its ability to incorporate continuous integration and automated deployments quickly alongside your solution. However, if you’re working with SQL Server data sources and are using square brackets to interact with tables, then you may be in for a bumpy ride…