by The CRM Chap | Apr 19, 2020 | Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Field Service, Microsoft Dataverse, Power Apps, Power Platform, PowerShell, Project Service Automation, Sales, Service, Visual Studio
Power Apps Component Framework (PCF) controls are a new, shiny, thing that Power Platform / Dynamics 365 developers can work with. They are also a subject area within Microsoft exam MB-400. Therefore, in my next post on my series targeting this exam, let’s see how they work.
by The CRM Chap | Apr 12, 2020 | Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Field Service, Microsoft Dataverse, Power Apps, Power Platform, Project Service Automation, Sales, Service
It's taken seven posts into my MB-400 developer's exam series for us to start talking about our first code related topic, client-side scripting using JavaScript or TypeScript. And, as we'll see, this is something you should only really resort to after thoroughly exhausting the capabilities within Business Rules…
by The CRM Chap | Mar 22, 2020 | Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Field Service, Microsoft Dataverse, Power Apps, Power Platform, Project Service Automation, Sales, Service
Dynamics 365 and Power Platform developers should always use Business Rules over JavaScript / TypeScript form functions. Full stop. However, there are situations where the native capabilities within Business Rules are not up to scratch, such as when you start working with multi-select option set fields…
by The CRM Chap | Jan 12, 2020 | Customer Engagement, Dynamics 365, Enterprise, Field Service, Microsoft Dataverse, Power Automate, Power Platform, Project Service Automation, Sales, Service
Traditionally, Dynamics CRM developers would find themselves constrained by the capabilities within traditional workflows. With some of the exciting innovations that Power Automate brings to the fore, it becomes possible to do some pretty amazing things, which is why they are a central topic for exam MB-400…
by The CRM Chap | Jan 5, 2020 | Customer Engagement, Dynamics 365, Enterprise, Field Service, Microsoft Dataverse, Power Apps, Power Platform, Project Service Automation, Sales, Service
In last week's post in my MB-400 exam series, we saw how you can use model-driven apps to build data-driven applications. The other type of Power Apps - canvas apps - throws this approach completely on its head, by providing a wholly tailorable visual and data access experience.
by The CRM Chap | Dec 29, 2019 | Customer Engagement, Dynamics 365, Enterprise, Field Service, Microsoft Dataverse, Power Apps, Power Platform, Project Service Automation, Sales, Service
It's week 3 in my series all about Microsoft Exam MB-400 and, this time around, we take a deep dive look into the various components that make up a model-driven Power App – with another instructional video to help you along.
by The CRM Chap | Dec 8, 2019 | Customer Engagement, Dynamics 365, Enterprise, Field Service, Power Apps, Project Service Automation, Sales, Service, Visual Studio
Have you looked at the Power Apps Component Framework yet? If not, you’re missing out on an exciting way to extend Dynamics 365 or model-driven apps in unique ways. Just be sure to pay close attention to your data types, particularly when working with the systems Web API…
by The CRM Chap | Nov 24, 2019 | Customer Engagement, Cyber Essentials, Dynamics 365, Field Service, Microsoft Azure, Project Service Automation, Sales, Service
IT enterprise projects, particularly ones involving the public cloud, can often be a nightmare from a corporate governance perspective. Fortunately, if Microsoft is your chosen vendor, you can get access to a website with tonnes of useful assets to help you sleep a little more easily.
by The CRM Chap | Jul 29, 2018 | Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Field Service, Marketing, Microsoft Dataverse, Portals, Power Apps, Power Automate, Power BI, Power Platform, Sales, Service, SharePoint, Talent
With two major Microsoft events recently taking place back to back over the last fortnight - Microsoft Inspire & the Business Applications Summit - there is, understandably, a plethora of major new announcements that concern those of us who are working in the Business Applications space today. The critical announcement from my perspective is the [...]
by The CRM Chap | Jan 7, 2018 | Dynamics 365, Field Service
With 2018 now very firmly upon us, it's time again to see what's new in the world of Dynamics 365 certification. Nothing much has changed this time around, but there are a few noteworthy updates to be aware if you are keen to keep your certifications as up to date as possible. Here's my round-up [...]
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