by The CRM Chap | Sep 23, 2018 | Microsoft Azure, Office 365
The very nature of how businesses or organisations operate means that the sheer volume of sensitive or confidential data that can grow over time presents a genuine challenge from a management and security point of view. Tools and applications like cloud storage, email and other information storage services can do great things; but on occasions [...]
by The CRM Chap | Aug 19, 2018 | Cyber Essentials, Office 365
Cybersecurity should be an ongoing concern for any organisation, regardless of its size and complexity. This is chiefly for two essential business reasons: A cybersecurity incident or breach could, depending on its severity, result in significant reputational or financial damage if not adequately safeguarded against or handled correctly. When judging whether to award a contract [...]
by The CRM Chap | Jun 17, 2018 | Office 365
If you are heavily involved with the management and deployment of Office 365 Click-to-Run installation packages on a daily basis, the chances are that you have come across all sorts of weird and wonderful error messages throughout your travels. Although I am admittedly a novice in this area, I know there is oft the requirement [...]
by The CRM Chap | Feb 18, 2018 | 2015, 2016, Dynamics 365, Dynamics CRM, Exchange Online, Office 365, Portals, Power BI, Power Platform, Sales, Service, SQL Server, Transact-SQL (T-SQL)
Slight change of pace with this week's blog post, which will be a fairly condensed and self-indulgent affair - due to personal circumstances, I have been waylaid somewhat when it comes to producing content for the blog and I have also been unable to make any further progress with my new YouTube video series. Hoping [...]
by The CRM Chap | Nov 12, 2017 | Customer Engagement, Dynamics 365, Dynamics CRM, Microsoft Azure, Office 365
When it comes to technology learning, it can often feel as if you are fighting against a constant wave of change, as studying is outpaced by the introduction of new technical innovations. Fighting the tide is often the most desirous outcome to work towards, but it can be understandable why individuals choose to specialise in [...]
by The CRM Chap | Oct 29, 2017 | Exchange Online, Office 365, PowerShell
Office 365 groups have been a recurring topic of the blog in recent months - we've seen how we can force Office 365 to use custom domains when creating groups for the very first time and how you can straightforwardly integrate an Office 365 Group within Dynamics 365 for Customer Engagement. With this in mind, there is little [...]
by The CRM Chap | Sep 24, 2017 | Dynamics 365, Dynamics CRM, Microsoft Azure, Office 365
In the early days of Office 365, you would be accustomed to a certain kind of experience when purchasing licenses as a small/medium size business (SMB) customer. As these types of organisations are typically too small to warrant the cost for Enterprise Agreements or Volume Licensing, your only recourse to buying Office 365 services was [...]
by The CRM Chap | Sep 10, 2017 | 2016, Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Office 365, Sales, Service
With the dizzying array of cloud-hosted applications and database systems available to IT system administrators today (often deployable at a few button clicks), you may be forgiven for thinking that Microsoft Access has joined the ranks of InfoPath, Visual FoxPro and other semi-legendary deprecated applications. Far from it - Access is still a mainstay within most [...]
by The CRM Chap | Sep 3, 2017 | Exchange Online, Office 365, PowerShell
We saw previously on the blog some of the great features that you have at your disposal when using Office 365 Groups in conjunction with Dynamics CRM/Dynamics 365 for Enterprise. When deployed prudently, they can massively enhance what is traditionally possible via distribution groups and give internal/external users a better way to collaborate with content, [...]
by The CRM Chap | Jul 9, 2017 | 2016, Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Office 365, Sales, Service
I was recently involved in deploying my first ever Office 365 Group. I already had a good theoretical understanding of them, thanks to the curriculum for the Business Applications MCSA, but I had not yet seen how they perform in action. The best way of summing them up is that they are, in effect, a [...]
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