by The CRM Chap | Jul 26, 2020 | Dynamics 365, Microsoft Azure, Microsoft Dataverse, Power Apps, Power Automate, Power BI, Power Platform
It's all change ahead once more when it comes to Microsoft Business Application certification! New exams are landing soon, and some of the currently available ones will be retired at the end of 2020. In this post, I'll dive in and evaluate some of the detail behind all this.
by The CRM Chap | May 17, 2020 | Compute, Dynamics 365, Integration, Microsoft Azure, Microsoft Dataverse, Power Automate, Power Platform, Visual Studio
It's relatively rare that you will find differences between what's available in Power Automate flows and Logic Apps. The Common Data Service is perhaps the exception to this rule, as its missing some options to allow you to define which attribute data to return from your instance...
by The CRM Chap | Feb 2, 2020 | Analytics, Microsoft Azure, Power Apps, Power Automate, Power BI, Power Platform, Web
Complex integration pieces that involve on-premise systems can be difficult to scope out and implement. One of the benefits of working with the Microsoft cloud is that there are multiple tools available to help us in this regard. Figuring out the correct one to use, though, can be a challenge…
by The CRM Chap | Jan 12, 2020 | Customer Engagement, Dynamics 365, Enterprise, Field Service, Microsoft Dataverse, Power Automate, Power Platform, Project Service Automation, Sales, Service
Traditionally, Dynamics CRM developers would find themselves constrained by the capabilities within traditional workflows. With some of the exciting innovations that Power Automate brings to the fore, it becomes possible to do some pretty amazing things, which is why they are a central topic for exam MB-400…
by The CRM Chap | Dec 1, 2019 | Dynamics 365, Microsoft Dataverse, Microsoft Project, Office 365, Power Apps, Power Automate, Power Platform, Project Service Automation
The world of Microsoft Project is changing. With the release of the new Project for the web app, the future trajectory of the product becomes apparent, as it starts to integrate alongside the Power Platform. The big question is though – is it ready to start using?
by The CRM Chap | Jun 2, 2019 | Analytics, Customer Engagement, Dynamics 365, Microsoft Azure, Microsoft Dataverse, Power Automate, Power Platform
The Dynamics 365 Customer Engagement/Common Data Service connector for Azure Data Factory can, in most cases, fit into your data integration needs. However, it is worth highlighting the two field types which are, specifically, not supported; namely, the Customer and Owner field types.
by The CRM Chap | Jul 29, 2018 | Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Field Service, Marketing, Microsoft Dataverse, Portals, Power Apps, Power Automate, Power BI, Power Platform, Sales, Service, SharePoint, Talent
With two major Microsoft events recently taking place back to back over the last fortnight - Microsoft Inspire & the Business Applications Summit - there is, understandably, a plethora of major new announcements that concern those of us who are working in the Business Applications space today. The critical announcement from my perspective is the [...]
by The CRM Chap | Jun 24, 2018 | Customer Engagement, Dynamics 365, Dynamics CRM, Microsoft Dataverse, Power Apps, Power Automate, Power BI, Power Platform
I was very honoured and excited to be involved with the very first D365UG/CRMUG North West Chapter Meeting earlier this week, hosted at the Grindsmith just off Deansgate in Manchester. This is the first time that a D365UG/CRMUG event has taken place in the North West, and we were absolutely stunned by the level of [...]
by The CRM Chap | Apr 1, 2018 | Databases, Microsoft Azure, Power Automate, Power Platform, SQL Server
If you are looking for an easy-to-use and highly expandable mail relay service, SendGrid represents the most developer-friendly solution out in the market today. What's even better is that it's available on Azure, making it the ideal choice if you are developing an existing solution on the Azure stack. The best thing I like about [...]
by The CRM Chap | Mar 25, 2018 | Customer Engagement, Dynamics 365, Microsoft Dataverse, Power Apps, Power Automate, Power Platform, PowerShell, Sales, Service
Very much like a stopped clock telling the correct time twice a day, you can guarantee there will be two Dynamics 365 Customer Engagement releases each year. The first such occasion this year has come around quickly, with Microsoft setting out the stall for the Spring 2018 release earlier this week. The headline messages around [...]
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