Getting Started with the Dynamics 365 Sales Business Card Scanner

The wave 2 release for Dynamics 365 Sales brings to the table a lot of cool new functionality, especially in the areas of Artificial Intelligence (AI). The Business Card Scanner feature, enabling you to quickly scan and save business cards as a new Lead or Contact read, is the cornerstone of this and requires a little bit of thinking about from a deployment perspective.

My Highlights from the October 2018 Business Application Release Notes

With two major Microsoft events recently taking place back to back over the last fortnight - Microsoft Inspire & the Business Applications Summit - there is, understandably, a plethora of major new announcements that concern those of us who are working in the Business Applications space today. The critical announcement from my perspective is the [...]

Modernizing Dynamics 365 Updates: What This Means For Your Organisation

Earlier this year, the Business Applications team at Microsoft published a blog post titled Modernizing the way we update Dynamics 365, a significant article that anyone involved with Dynamics 365 Customer Engagement (D365CE) should take time to read through carefully. Indeed, as a direct consequence of the announcements contained in this post, you may now be [...]

D365UG/CRMUG Manchester (NW UK) Chapter Meeting – 20th June 2018

I was very honoured and excited to be involved with the very first D365UG/CRMUG North West Chapter Meeting earlier this week, hosted at the Grindsmith just off Deansgate in Manchester. This is the first time that a D365UG/CRMUG event has taken place in the North West, and we were absolutely stunned by the level of [...]

Display Data Input Error Messages within PowerApps

PowerApps is very much the in vogue topic at the moment, particularly if you are a Dynamics 365 Customer Engagement professional reconciling yourself with the new state of affairs. The previous sentence may sound negative but is very much contrary to my opinion on PowerApps, which I am finding increased use cases for each day [...]

Working with Barcodes on a PowerApp: A Few Tips

The ability to develop a custom barcode scanning application, compatible with either a specific mobile, tablet or other device type, would traditionally be in the realm for a skilled developer to implement fully. The key benefit this brings is the ability to develop a highly tailored business application, with almost limitless potential. The major downside [...]

Top 6 Most Exciting Features in the Dynamics 365 Spring 2018 Release

Very much like a stopped clock telling the correct time twice a day, you can guarantee there will be two Dynamics 365 Customer Engagement releases each year. The first such occasion this year has come around quickly, with Microsoft setting out the stall for the Spring 2018 release earlier this week. The headline messages around [...]