by The CRM Chap | Mar 14, 2021 | Dynamics 365, Sales
A notable aspect of a platform like Dynamics 365 is that it caters for organisations of any size. However, keep in mind that not all the various applications behave the same, and you may get caught out by issues like buttons not appearing where you expect them to be…
by The CRM Chap | Dec 20, 2020 | Dynamics 365, Power Platform
This year has seen a lot of changes when it comes to the exams available for the Power Platform and Dynamics 365. So it's perhaps unsurprising that we close out the year with news about not one, but two, new Fundamentals exams, targeting Dynamics 365 specifically.
by The CRM Chap | Nov 15, 2020 | Dynamics 365, Dynamics CRM, Microsoft Dataverse, Power Platform
More changes are afoot in the Power Platform! And this time around, not even the commonest terms within the Common Data Service are safe from being replaced with something entirely different...
by The CRM Chap | Nov 8, 2020 | Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Power Apps, Power Platform
On December 4th, 2020, Microsoft will start transitioning customers across to the new Unified Interface (UI), if you haven’t done so already. I hope this news does not come as a surprise to you, if it has, please read this blog post to find out more.
by The CRM Chap | Oct 18, 2020 | Customer Engagement, Dynamics 365, Microsoft Dataverse, Power Apps, Power Automate, Power BI, Power Platform, Project Service Automation
The Wave 2 2020 Business Applications release is upon us and, in true fashion, the community stepped up to deliver a whole event on the subject. It was a pleasure to be involved in this, and, today, I wanted to share my thoughts regarding the day.
by The CRM Chap | Oct 4, 2020 | Customer Engagement, Dynamics 365, Power Apps, Power Automate, Power Platform
Trying to achieve a true ALM process using Power Automate or canvas Power Apps has always been a struggle in the past. Fortunately, we are starting to see some new capability land, such as Connection References, which is helping to remedy some past frustrations.
by The CRM Chap | Sep 20, 2020 | Customer Engagement, Dynamics 365, Enterprise, Microsoft Dataverse, Power Apps, Power Platform
Have you played about with the Power Apps Solution Checker yet? It provides an excellent mechanism to fix common issues with your Dynamics 365 / Common Data Service solution. However, there may be occasions where you need to put time aside to figure out how to fix a recommendation...
by The CRM Chap | Sep 13, 2020 | Customer Engagement, Dynamics 365, Enterprise, Microsoft Azure, Microsoft Dataverse, Power Apps, Power Automate, Power BI, Power Platform, Sales, Service
As we close out my blog series on exam MB-400, I thought it might be useful to compile all previous posts together into a single location. So if you've been following along or are joining for the first time, I hope this post is useful.
by The CRM Chap | Aug 23, 2020 | Dynamics 365, Microsoft Dataverse, Power Platform
Often, even subjects that you profess to know deeply can surprise you, as what happened to me recently as I took a nosedive into the Dynamics 365 / Common Data Service SDK and discovered a new method that was familiar, yet different, at the same time.
by The CRM Chap | Aug 2, 2020 | Customer Engagement, Dynamics 365, Microsoft Dataverse, Power Apps, Power Platform, Visual Studio
We're back once more with another post in my MB-400 revision note series! And, this time around, we dive into the many capabilities that plug-ins can deliver for developers after tools such as Power Automate or Business Rules have been fully exhausted.
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