Top 10 Most Viewed CRM Chap Blog Posts

Slight change of pace with this week's blog post, which will be a fairly condensed and self-indulgent affair - due to personal circumstances, I have been waylaid somewhat when it comes to producing content for the blog and I have also been unable to make any further progress with my new YouTube video series. Hoping [...]

4 Reasons Why Dynamics 365 for Customer Engagement Professionals Should Increase Their Microsoft Azure Knowledge

When it comes to technology learning, it can often feel as if you are fighting against a constant wave of change, as studying is outpaced by the introduction of new technical innovations. Fighting the tide is often the most desirous outcome to work towards, but it can be understandable why individuals choose to specialise in [...]

Using SQL Server Functions to Simplify Option Set Label Retrieval (Dynamics 365 for Enterprise Data Export Service)

When you have spent any length of time working with Dynamics CRM Online/Dynamics 365 for Enterprise (D365E) data programmatically, you become accustomed to how Option Set, State and Status Reason values are presented to you in code. To explain, the application does not store your Option Set value display names within the SQL Server Entity [...]

Microsoft Dynamics 365 Data Export Service: Review

Although CRM Online/Dynamics 365 for Enterprise (D365E) does provide a plethora of different tools aimed at satisfying reporting requirements for users of the application, you are restricted in how data can be queried within the application. For example, you cannot just connect straight up to the applications SQL database and start writing stored procedures that perform complex [...]

3 Things To Watch Out For When Upgrading to Dynamics 365 for Enterprise

As I tweeted a couple of days ago, my head has been spinning with Dynamics 365 for Enterprise (D365E) recently 🙂 : https://twitter.com/joejgriffin/status/850419515401924609 I took a detailed look at the upgrade process involved as part CRM Online organisations last year, and thankfully the process has not changed much. Indeed, the whole upgrade seemed to complete [...]