by The CRM Chap | Sep 13, 2020 | Customer Engagement, Dynamics 365, Enterprise, Microsoft Azure, Microsoft Dataverse, Power Apps, Power Automate, Power BI, Power Platform, Sales, Service
As we close out my blog series on exam MB-400, I thought it might be useful to compile all previous posts together into a single location. So if you've been following along or are joining for the first time, I hope this post is useful.
by The CRM Chap | Jun 14, 2020 | Customer Engagement, Dynamics 365, Enterprise, Microsoft Dataverse, Power Apps, Power Platform
We are back once again with my MB-400 revision notes series! In this post, we round off our discussions relating to user interfaces by discussing command buttons and how to work with them via the Ribbon Workbench.
by The CRM Chap | Apr 12, 2020 | Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Field Service, Microsoft Dataverse, Power Apps, Power Platform, Project Service Automation, Sales, Service
It's taken seven posts into my MB-400 developer's exam series for us to start talking about our first code related topic, client-side scripting using JavaScript or TypeScript. And, as we'll see, this is something you should only really resort to after thoroughly exhausting the capabilities within Business Rules…
by The CRM Chap | Mar 22, 2020 | Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Field Service, Microsoft Dataverse, Power Apps, Power Platform, Project Service Automation, Sales, Service
Dynamics 365 and Power Platform developers should always use Business Rules over JavaScript / TypeScript form functions. Full stop. However, there are situations where the native capabilities within Business Rules are not up to scratch, such as when you start working with multi-select option set fields…
by The CRM Chap | Jan 19, 2020 | Customer Engagement, Dynamics 365, Enterprise, Power Apps, Power Platform, Project Service Automation, Sales, Service
For an exam like MB-400, which targets developers building code-heavy solutions targeting Dynamics 365 or the Power Platform, you'd expect Microsoft to skip a topic like Business Rules entirely. However, they are very much a feature you should use and fully understand.
by The CRM Chap | Nov 17, 2019 | Dynamics 365, Dynamics CRM, Microsoft Azure, Microsoft Dataverse, Power Apps, Power Platform
Developers typically get the short end of the stick in lots of things, and consistent learning tools is one area I’d highlight, particularly in the Dynamics 365 space. Fortunately, this no longer appears to be the case, thanks to the release of exam MB-400.
by The CRM Chap | Jun 16, 2019 | Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Microsoft Dataverse, Power Platform, Sales, Service
Having the ability to straightforwardly obtain a records Globally Unique Identifier after programmatically creating it within Dynamics 365 Customer Engagement can help significantly with data integration requirements. This is a relatively easy task when working with the Web API using JScript but less so if C# is your language of choice...
by The CRM Chap | May 19, 2019 | Customer Engagement, Dynamics 365, Dynamics CRM, Sales, Service
Feature deprecations can often cause some degree of disruption, especially if they involve custom code. Microsoft has recently deprecated the Xrm.Page object for JScript form functions in Dynamics 365 Customer Engagement. Find out more about this change and what you will need to do to fix this as part of this week's blog post.
by The CRM Chap | Feb 11, 2018 | Dynamics 365, Dynamics CRM
As part of developing Dynamics CRM/Dynamics 365 Customer Engagement (CRM/D365CE) plug-ins day in, day out, you can often forget about the Execution Mode setting. This can be evidenced by the fact that I make no mention of it in my recent tutorial video on plug-in development. In a nutshell, this setting enables you to customise whether [...]
by The CRM Chap | Jan 14, 2018 | 2015, 2016, Customer Engagement, Dynamics 365, Dynamics CRM, Enterprise, Sales, Service, Visual Studio
This is an accompanying blog post to my YouTube video Dynamics 365 Customer Engagement Deep Dive: Creating a Basic Jscript Form Function, the first in a series that aims to provide tutorials on how to accomplish developer focused tasks within Dynamics 365 Customer Engagement. You can watch the video in full below: https://youtu.be/smZyMwQjgpM Below you will [...]
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