The Mystery of the Missing Workflow Sitemap Area Revisited (Dynamics 365 Customer Engagement)

I've gone on record previously saying how highly I rate the Dynamics CRM/Dynamics 365 Customer Engagement (CRM/D365CE) community. Out of all the groups I have been a part of in the past, you couldn't ask for a more diverse, highly passionate and - most importantly of all - helpful community. There are a lot of [...]

The Mystery of the Missing Workflow Sitemap Area (Dynamics 365 Customer Engagement)

UPDATE 02/09/2018: It turns out that there is a far better way of fixing this problem. Please click here to find out more. I thought I was losing my mind the other day. This feeling can be a general occurrence in the world of IT, when something completely random and unexplainable happens - emphasised even [...]

Opening Individual Dynamics CRM Records from the Sitemap Area

One of the great things about developing bespoke solutions for CRM is the ability to make changes to the sitemap navigation. For the uninitiated, the Sitemap is this area within CRM: The areas and individual buttons can be modified to suit most requirements for organizations, to include links to custom entities, external applications or to an internal [...]